lalo-app
WYSTerms of Service
WYS by lalo-app · Last updated: October 15, 2026
1. The service
WYS (“What's Your Size”, “the app”) is a Shopify app provided by lalo-app (“we”, “us”). It lets you create size charts, stores them in your own store, assigns them to products and shows them on your storefront with the stock of each size. By installing or using the app you agree to these terms, our Privacy Policy and the Data Processing Addendum.
2. Your account
You use WYS through your Shopify store. You are responsible for who has access to your Shopify admin, and you must be authorized to install apps on the store.
3. Plans and billing
- WYS has three paid plans — Basic, Plus and Pro — billed every 30 days or yearly. Current plans, prices and features are shown on the app's listing, on lalo-app.com and inside the app. There is no free plan.
- Every plan starts with a 14-day free trial, once per store. If you cancel during the trial, you are not charged.
- Plans are billed by Shopify, in US dollars, and appear on your Shopify invoice. We never see your payment details.
- You can change or cancel your plan at any time from the app. On a smaller plan, features beyond it stop working; your size charts stay in your store. Without an active plan, size charts are not shown on the storefront.
- Charges already made are not refundable except where required by law or by Shopify's policies.
- We may change prices with at least 30 days' notice inside the app. Changes never apply to a billing period you have already paid for.
4. Your data and your storefront
- Your size charts and product data remain yours. Size charts are stored as metaobjects in your store and stay there after you uninstall the app.
- You are responsible for the sizes and measurements in your charts. The fit finder suggests a size from the measurements in your chart and the shopper's input; it is guidance, not a guarantee of fit.
- Stock statuses come from your Shopify inventory at the time the page is viewed.
5. Acceptable use
Do not use WYS to break the law, to infringe others' rights, or to overload or attack the service. We may suspend processing for a store that puts the service at risk and will tell you why.
6. Availability
We work to keep WYS available, but the service is provided “as is” and “as available”. The size chart on your storefront is rendered by your theme from data in your store, so it keeps working while our server is under maintenance; the watchdog and the admin may be delayed by maintenance, Shopify API limits or outages of third-party services.
7. Liability
To the extent permitted by law, we are not liable for indirect or consequential losses, such as lost sales or returns, arising from the use of or inability to use the app. Our total liability for any claim is limited to the amount you paid for the app in the 12 months before the claim. Nothing in these terms limits liability that cannot be limited by law.
8. Ending the service
You can stop using WYS at any time by uninstalling it; your data is then handled as described in the Privacy Policy. We may stop offering the app with at least 60 days' notice, or immediately if required by law or by Shopify.
9. Changes to these terms
We may update these terms. The date at the top shows the latest version, and material changes will be announced inside the app. Continuing to use WYS after a change means you accept the new terms.